Privacy Policy
Last updated: August 2026
Olea Cleaning Co. respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using our website, submitting an enquiry or booking request, or engaging our cleaning services.
Information We Collect
We may collect personal information including:
Your name
Phone number
Email address
Property address
Information about your home or property
Details provided through enquiry, quote or booking forms
Access instructions you choose to provide
Information relating to your requested cleaning service
Communications between you and Olea Cleaning Co.
We only collect information that is reasonably necessary to provide our services and manage our relationship with you.
How We Use Your Information
Your personal information may be used to:
Respond to enquiries
Prepare quotes
Process and manage booking requests
Provide cleaning services
Contact you regarding your service
Manage payments and business records
Improve our services and customer experience
Meet legal, insurance or regulatory requirements
We will not sell or rent your personal information to third parties.
Property Access Information
Where you provide information relating to access to your property, such as key locations, access instructions or alarm information, we will only use this information for the purpose of providing your requested service.
We ask that clients avoid providing sensitive access information unless it is necessary for their booking.
Sharing Your Information
We may share personal information with third-party service providers where reasonably necessary to operate our business or provide our services.
This may include payment providers, website and booking platforms, accounting services or other service providers used by Olea Cleaning Co.
We only disclose information where reasonably necessary or where required by law.
Photos
We will not use identifiable photographs of your home for marketing or social media purposes without your permission.
Where permission is provided, we may use before-and-after or completed-clean photographs for promotional purposes.
Website & Cookies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use our website and improve the online experience.
You can manage or disable cookies through your browser settings where available.
Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Personal information is retained only for as long as reasonably necessary for our business, legal and record-keeping requirements.
Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be published on our website with the date it was last updated.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Olea Cleaning Co.
Adelaide, South Australia
Email: hello@oleacleaningco.au